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Understanding your cover

Common cover queries and policy definition

Who can buy this policy?

How many drivers can be covered under the policy?

How long can I be covered for on a single rental?

What is Car Hire Excess Insurance?

What is Collision Damage Waiver (CDW)?

What is a Car Club Company or Agency?

Which geographical area does my cover apply to?

What does our Car Hire Excess Insurance cover?

What is covered under Excess Reimbursement Cover?

What is Supplemental Liability Insurance (SLI)?

What does Misfuelling Cover include?

What does Car Rental Key Cover include?

Can I add Car Hire Excess Insurance to my travel insurance policy?

Will I need to pay an excess if I claim?

Am I covered if I hire via a Car Club (i.e. Zipcar, Virtuo, etc)?

Am I covered if I hire via a peer-to-peer platform (i.e. Turo, Getaround, etc)?

Am I covered within the UK to rent a van solely for house relocation (furniture removal)?

What do I need to do when I pick up my hire car?

What do I need to do when I pick up my hire car?

What do I need to do when I return my hire car?

What happens if the car hire company says my insurance isn't valid?

HomeContact UsThe information on this site is only valid for policies purchased on or after the 8th August 2026