When you return the car the car hire company will check the car for any new damage against the damage form. If there is any new damage you will need to pay the excess required; you will receive a new damage form and a receipt which you will need to make your claim. When you return home, simply complete our claims form and supply these documents to request reimbursement.
Tip: If on return the car hire company finds new damage not listed on the damage form and you believe it was already on the vehicle, review the photos or videos you took with the car hire company agent – all reputable car hire companies accept this as proof.